Missing Package

No worries—I get this question a lot, and it’s usually one of two things:

1️⃣ USPS Scanned Early:
Your package might have been scanned by USPS but not yet delivered. This is common—they often scan packages ahead of time. It usually works itself out and shows up soon!

2️⃣ Split Shipments:
If you ordered multiple items, your shipment might be arriving in separate packages. We use multiple warehouses, so you could get multiple tracking numbers and deliveries.

While You Wait, Try These Tips:

  • Double-check your address to make sure it’s correct, you can log in to your account and see your orders below.
  • Check unusual spots: Side doors, back doors, or between screens.
  • Ask others in your household—sometimes they stash packages in odd places. (I’ve heard some wild stories!)
  • Talk to your mail carrier or leave a note for them. You can also call your local post office for help. Find the number at www.usps.com.
  • Be patient: USPS sometimes scans packages in the truck hours (or even days) before delivery. Occasionally, they leave packages with neighbors—ask your carrier if that might’ve happened.

No need to stress! I insure all my packages, so if yours doesn’t turn up after checking these steps, just email me. I’ll file a claim and get a replacement sent your way ASAP. 😊 We’ll make sure you’re taken care of!

Peter Barry "Bear" Bickmore